WebhooksAPIIntegrations
Webhook Design Patterns for Product Teams
If your product integrates with other tools, webhooks become part of your API surface. Design them for reliability and debugability.
Nexaura Labs Team
Webhooks let customers react to events in real time. Poor webhook design creates integration nightmares and support churn.
Sign every payload
Customers need to verify authenticity. Include timestamps and reject replayed requests outside a tolerance window.
Retry with backoff
Transient failures are normal. Retry failed deliveries, expose logs in your admin dashboard, and let users replay events manually.